For all appointments, phone us or request online.
Just as in a human hospital, our vets do their "rounds" each morning starting at 8:30am. If you have a patient with us, please call after 9:30am, when we'll be able to give you an update.
The clinic opens at 8:00am with the phone lines opening at 8.30am; the phones are at their busiest between 8:30am and 9:30am; unless it is urgent it is best to call outside this time.
Our reception at Folkestone is manned from 8:00am until 7:00pm weekdays and 9:00am - 1:00pm on Saturdays. In addition, we are now open Sunday 9:00am - 1:00pm for booked appointments with a walk-in clinic from 11:00am - 1:00pm. You can also pop in between 9:00am - 1:00pm to pick up any ordered foods or prescriptions. Please note the phone lines are not open on a Sunday.
In an emergency (out of normal working hours), call our out-of-hours line.